Terms and conditions

Loss or damage in transit

Australia Post is a reliable mailing service, however mishaps do occur. All items are checked thoroughly before packaging with care. Should a package be delayed, arrive damaged or not at all, please contact us promptly by email or phone so we can discuss the issue. Angel & Ivory will not be held accountable for items that are damaged during transit. For this reason, we strongly recommend using registered or express post for its traceability and for the insurance offered. This will ensure that your items arrive safely and on time.

Made in Australia

The Angel & Ivory Approach to Australian Businesses
At Angel & Ivory we don't consider ourselves to be just another online children’s clothing boutique selling childrenswear. We have a range of popular labels which you will recognise, and we are proud to support Australian businesses, both small and large. That is why we take the time to ensure that many of the items we stock such as our range of baby clothing, children’s clothing, children’s toys and accessories are Australian designed or Australian made products. Also, many of the children’s fashion items that you can purchase are custom and handmade.
We have spent an enormous amount of time and many sleepless nights, phoning, emailing, negotiating and travelling in our quest to bring our customers the best of what’s on offer from small Australian Business, and we just love handmade and vintage inspired products. All our products are of the highest quality and a lot of time, love and energy has been put into all the custom and handmade products we stock.

Privacy and you

At Angel & Ivory, we respect your privacy and promise not to disclose, exchange or sell your personal details to any third party. Your personal information will remain secure and confidential and will only be used to process your order or inform you of special offers.
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